What is TaxPly?
TaxPly is a tax preparation and record organization workspace for individuals, freelancers, small businesses, consultants, and businesses.
TaxPly Support
Help Center
Find quick answers about using TaxPly to organize records, prepare filing-ready documents, request expert review, and track manual filing records.
TaxPly helps you prepare filing-ready documents. TaxPly does not submit directly to NRS, and official tax payments happen outside TaxPly.
Guides
How TaxPly Works
Follow the preparation flow from account setup to manual filing records.
Manual Submission Guide
Use TaxPly records while following official tax authority channels.
WHT Credits
Learn how to organize withholding tax certificates and evidence.
Expert Review
Understand how review requests, assignments, and summaries work.
Document Vault
Upload and organize private tax preparation documents.
Small Business Mode
Record simple sales, expenses, receipts, WHT credits, and official payment evidence.
Manual Payments
Learn how platform access payments are confirmed.
Privacy and Data Protection
Request exports or deletion review and understand document, AI, consultant, and payment data handling.
TaxPly for Consultants
See how consultants prepare client filing workspaces.
Browse by topic
Getting started
Create your account, choose a tax year, and begin organizing records.
Filing preparation
Prepare filing-ready documents and track manual filing records.
Documents
Upload receipts, certificates, support documents, and generated packages.
WHT credits
Record withholding tax credits and attach supporting evidence.
Small business records
Track sales, expenses, receipts, WHT certificates, and readiness guidance.
Expert review
Request review when you want an active TaxPly Affiliate Consultant to check readiness.
Manual payment and billing
Confirm TaxPly platform payments without mixing them with official tax payments.
Consultant workspace
Manage approved review work and client filing preparation records.
Security and privacy
Understand private document handling, privacy requests, and user responsibilities.
Privacy requests
Request data access, export, correction, deletion/deactivation review, or portability.
Frequently asked questions
Does TaxPly submit directly to NRS?
TaxPly helps you prepare filing-ready documents. TaxPly does not submit directly to NRS.
Can I pay my official tax through TaxPly?
No. Official tax payments happen outside TaxPly through the relevant official channels.
What is a filing-ready document?
A filing-ready document is a prepared record package you can review and use while following official filing instructions.
What documents should I upload?
Upload relevant receipts, invoices, WHT certificates, identity or support documents, and records connected to your tax preparation.
Who should use Small Business Mode?
Small Business Mode is for freelancers, sole traders, artisans, POS agents, online sellers, shop owners, service providers, and micro-businesses that want simple filing-preparation records.
What is WHT?
WHT means withholding tax. It is tax that a payer may deduct before paying you, usually supported by a certificate or evidence.
How does expert review work?
You prepare your records, request review, and an active TaxPly Affiliate Consultant checks readiness and may provide comments or a summary. Expert review does not replace official filing or official tax payment obligations.
How does manual payment confirmation work?
Manual payment confirmation is for TaxPly access. You submit a reference or proof, and an admin reviews it. Official tax payments happen outside TaxPly.
How do online Paystack payments work when available?
Online payments, where available, are for TaxPly platform access only. Manual payment proof remains available when enabled.
Can consultants manage clients?
Approved general consultants can create client records, record authorization, and prepare client workspaces where available. TaxPly-assigned reviews require active TaxPly Affiliate Consultant status.
Is my document vault private?
TaxPly uses private document handling and signed links for document access inside the product.
How do I request my data export or deletion?
Use /privacy/request or /account/privacy. Data exports exclude signed URLs and private storage paths. Deletion or deactivation requests enter review because some tax, payment, audit, security, consultant review, or legal records may need retention.
How is AI-assisted analysis handled?
AI-assisted analysis may help summarize or classify records, but you should review outputs before relying on them for filing preparation.
What is the difference between TaxPly access payments and official tax payment records?
TaxPly access payments are for platform features such as subscriptions, filing package access, or expert review. Official tax payment records are evidence you record after paying through the relevant official channel outside TaxPly.
How do I reset my password?
Use the password reset link from the sign-in flow and follow the instructions sent to your account email.
How do I contact support?
Use the Contact Support page at /contact or email taxply@echiiostuu.resend.app with your account email, category, and relevant reference details.